Do you have a heart for people and a head for numbers? Join 18 Degrees (formerly Berkshire Children & Families) helping bring new beginnings to light for children and families! The Services Utilization Specialist in our Family Networks program supports access to needed services for children and families by facilitating referrals to providers, tracking referrals & placements, maintaining & communicating updated reports, balancing budget support for services, and coordinating closely with 18 Degrees’ Family Networks team as partners to the Department of Children & Families (DCF). Required: Highly proficient in Excel spreadsheets, building reports, data entry & MS Office skills; interpersonal skills, super organized, effective & flexible in a changing, fast-paced environment. Associate’s degree OR substantial experience. Bilingual Spanish/English adds value. Willing to split workweek between our Pittsfield & Greenfield sites. Background check required. We celebrate diversity/EOE. Send cover letter and resume to Paula McDermott, 18 Degrees, 480 West Street, Pittsfield, MA 01201 or email@example.com.