Privacy Policy & Compliance

18 Degrees has created this statement to inform you about our firm commitment to your privacy and the security of your personal information. We do not collect personally identifying information about you when you visit our site unless you choose to share such information with us. Providing such information is strictly voluntary. This policy is your guide to how we will handle information we learn about you from your visit to our Web site.

Online Profile Updates
If you complete the Profile update form and share your personally identifying information, this information will be used only to send further information about our organization or to contact you when necessary. Except as might be required by law, we do not share any information we receive with any outside parties.

Opting to Receive Communications
When you created your personal Profile, you may have elected to receive occasional communications such as updates and/or newsletters from Berkshire Children and Families. You may always opt-out of receiving future mailings; see the “Opt-Out” section below.

Opt-Out or Change Your Contact Information
If you sign up for one of our email lists, we will only send you the kinds of information you have requested. Our site also provides users with the opportunity to opt-out of receiving communications from us through a special online form. You may choose to receive only specific communications or none at all. You may also update your contact information previously provided to us through another online form.

Sending 18 Degrees an Email
You also may decide to send 18 Degrees personally-identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a Web form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future about our programs that may be of interest to you.

We take precautions to protect your personal information. When you submit sensitive information via our website, your information is protected both online and offline. Whenever you provide sensitive information such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning address of the web page. Only employees who need the information to perform a specific function are granted access to personally identifiable information.

Use of Links
Throughout our web pages, we may provide links to other servers which may contain information of interest to our readers. We take no responsibility for and exercise no control over, the organizations, views, or accuracy of the information contained on other servers. Creating a text link from your web site to our site does not require permission. If you have a link you’d like us to consider adding to our Web site, please send an email to  with the subject “Link Request.”

Use of Text and Images
If you would like to publish information that you find on our web site, please send your request to . Where text or images are posted on our site with the permission of the original copyright holder, a copyright statement appears on the contact page.

Questions about our policies
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact us at

Compliance Documentation

18 Degrees is required under The Transparency in Coverage (TiC) rules to provide the following link to Health New England’s plan cost data, these files are provided in the required Machine-Readable File (MRF) format.